Frequently asked questions 

Q: How can I get the software when I purchase it?
A: As soon as you complete the transaction, the store will provide you with a link to download 
the Windows and macOS installers; moreover, you always have access to the download links from 
your order confirmation email.

Q: I have purchased Maxinoize software from Reverb/eBay/AudioFanzine... What should I do next? 
A: To receive a refund, please note that we do not support license transfers and Maxinoize.com 
is the only authorized party to sell our products. Any claims made by a third party in their auction or 
sale listing that suggest we have authorized a transfer are false, as we do not permit such transfers.

Q: My antivirus software is reporting that Maxinoize software is infected.
A: At times, anti-virus software such as AVG or Avira may detect false positives of viruses or trojans. 
If you encounter any issues related to this, please reach out to the support team of your anti-virus software 
for assistance on how to bypass the detection.

Q: I have misplaced the installation file that I downloaded after purchasing. How can I download it again?
A: To download the software again, please check your order confirmation email. If you have lost the email, 
please contact our support team for assistance.

Q: If I do not have a credit card, what are the alternative methods to order the software?
A: During the purchasing process, please select PayPal as the payment option. With PayPal, you can transfer 
money from your bank account to your PayPal account and use it to make purchases.

_//If you have any further inquiries, please do not hesitate to contact us : drop us a line.